Refunds and Returns Policy for shinephbeauty.com
Effective Date: March 22, 2024
Thank you for shopping at shinephbeauty.com, operated by ShinepH. We strive to provide high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns:
You have [number] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Initiating a Return:
To initiate a return, please contact us at [email address] with your order number and the reason for the return. Our customer service team will provide you with a return authorization and instructions on how to proceed.
3. Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
5. Exceptions:
Certain types of items cannot be returned, such as perishable goods or intimate items. Please contact us if you have questions or concerns about your specific item.
6. Contact Information:
If you have any questions about our Refunds and Returns Policy, please contact us at:
ShinepH Email: galinavalkanov23@gmail.com Address: Romania
7. Policy Updates:
We reserve the right to update or change our Refunds and Returns Policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of changes constitutes your acceptance of such changes.
Thank you for choosing ShinepH. We appreciate your business and are committed to ensuring your satisfaction with our products and services.